Shipping Policy

Shipping Policy


Thank you for shopping with FORUS. This Shipping Policy explains how orders are processed, shipped, and delivered.


Order Processing


Orders are typically processed within 1–5 business days after payment is confirmed.


Processing times may vary during high-demand periods, holidays, or due to supplier delays.


Shipping Times


Estimated shipping times vary depending on your location and the product ordered.


Typical delivery estimates:


  • Domestic orders: 5–15 business days
  • International orders: 7–25 business days


Please note that these are estimated delivery windows and are not guaranteed.


Tracking Information


Tracking details will be provided once your order has been shipped.


Please allow a few business days for tracking updates to appear in the carrier system.


Delays


FORUS is not responsible for shipping delays caused by:


  • Customs processing
  • Carrier issues
  • Weather conditions
  • High shipping volume
  • Incorrect customer information
  • Events outside our reasonable control


Incorrect Addresses


Customers are responsible for entering accurate shipping information at checkout.


If an incorrect address is submitted, FORUS cannot guarantee replacement or refund once the order has been processed or shipped.


Lost or Damaged Packages


If your order arrives damaged or is confirmed lost in transit, please contact us within 7 days of the expected delivery date with supporting information and photos where applicable.


We will review each case and provide an appropriate resolution when possible.


Split Shipments


Some orders may arrive in separate packages depending on product availability or supplier locations.


Customs & Import Fees


International customers are responsible for any customs duties, taxes, or import fees required by their country.


FORUS is not responsible for delays caused by customs clearance processes.


Contact: 0223677973


For shipping questions or support, contact us through: