Track Order

You can track your FORUS order using the tracking number provided in your shipping confirmation email.

Please allow 2–5 business days for tracking information to update after your order has been processed and shipped.

Shipping Information

Delivery times may vary depending on:

  • Product availability
  • Shipping destination
  • Carrier delays
  • Customs processing for international orders

Estimated delivery times are provided as guidelines only and are not guaranteed.

Tracking Issues

If your tracking number is not updating immediately, this is normal while the carrier processes the shipment.

If your order has not arrived within the estimated delivery timeframe, please contact us with:

  • Your full name
  • Order number
  • Email used at checkout

We will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for ensuring shipping information is entered correctly at checkout. FORUS is not responsible for delays or delivery issues caused by incorrect addresses submitted by the customer.

Lost Packages

If a package is confirmed lost in transit by the shipping carrier, please contact us so we can review the issue and help provide a resolution where appropriate.